E-commerce Expert Manish Hirapara: The Three Ts of E-commerce
September 4, 2024
In this episode of the E-commerce Toolbox: Expert Perspectives podcast, Kailin Noivo sits down with Manish Hirapara, CEO of Peak Activity, a leader in digital acceleration and e-commerce innovation. Manish shares his journey from software engineer to CEO and dives deep into the complexities of scaling customized e-commerce solutions for large retailers. They discuss the crucial role of customer experience in driving growth, the challenges of managing technology as businesses expand, and the importance of leveraging data and AI for conversion optimization. Listen to learn how Peak Activity is co-innovating with partners to push the boundaries of e-commerce and stay ahead in the rapidly evolving digital landscape.
In this episode, Kailin Noivo sits down with Manish Hirapara, CEO of Peak Activity, to discuss:
- The evolution from strategy and advisory to full-scale digital acceleration
- The importance of customized e-commerce solutions for large, complex retailers
- How to leverage data and AI to drive conversion optimization and enhance customer experience
- The emerging trends in B2B e-commerce modernization and what it means for the future of the industry
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