E-commerce Expert Nabil Malouli of DHL: How to Master Supply Chain and Customer Satisfaction
April 10, 2024
In this episode of The E-commerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Nabil Malouli, SVP of Global E-commerce and Returns at DHL. Together, they dive into the critical role of supply-chain excellence in mid-market success, how profitability and streamlining returns are crucial for sustainable growth in E-commerce, and how D2C brands can scale success through customer satisfaction and efficient operations.
In this episode, Kailin Noivo is joined by Nabil Malouli, SVP of Global E-commerce and Returns at DHL, to discuss:
- The critical role of supply-chain excellence in mid-market success
- Why profitability and streamlining returns serve as the backbone for sustainable growth in E-commerce
- How D2C brands can scale success through customer satisfaction and efficient operations