In this episode of the E-commerce toolbox, Kailin Noivo welcomes Product Strategy and Culture Consultant Emily Levada for a discussion on her experience as a Product Manager in e-commerce. Since this interview was conducted, Emily has started an exciting new role with Babylist as Senior Director of Consumer Product. In this conversation she shares insights into the trust equation and its role within organizations and brand-customer relationships, how to handle rapid scaling, and the tensions product managers have to resolve.