The Ecommerce Toolbox: Expert Perspectives
E-commerce Expert Nate Kennedy of Horizon Hobby: How to Balance Customer Loyalty and Acquisition
February 21, 2024
In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Nate Kennedy, VP of Customer Experience at Horizon Hobby. Together, they explore how insightful eCommerce analytics are, why loyalty programs are a worthy investment, and whether it’s worth spending your way into a market.
In this episode, Kailin Noivo is joined by Nate Kennedy, VP of Customer Experience at Horizon Hobby, to discuss:


Want to uncover hidden friction and convert more revenue? Click here to book a demo of Noibu — the ecommerce monitoring and experience analytics platform.

The Ecommerce Toolbox: Expert Perspectives is handcrafted by our friends over at: fame.so