The eCommerce Toolbox: Expert Perspectives
eCommerce Expert Kelli Reeves of Floor & Decor: How to Navigate B2B Customer Experiences
November 15, 2023
In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Kelli Reeves, Senior eCommerce Program Manager at Floor & Decor, to discuss the difference between B2B and B2C eCommerce. Together they explore the differing customer expectations and experiences, examine the future of B2B eCommerce, and delve into how Noibu has been helping Kelli’s team to serve both B2B and B2C customers.
In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Kelli Reeves, Senior eCommerce Program Manager at Floor & Decor, to discuss the difference between B2B and B2C eCommerce.

Join them as they:

Kelli Reeves is an accomplished digital and eCommerce leader with over two decades of experience in the sector. She is currently the Senior eCommerce Program Manager at Floor & Decor, a Georgia-based flooring retailer. Before this, she was the Senior Manager of eCommerce Applications at SiteOne Landscape Supply, where she built the .com on-site team from the ground up. 

If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and Google Podcasts. Instructions on how to do this are here.



To detect, prioritize and resolve eCommerce errors with ease, click here to book a for Noibu’s eCommerce monitoring platform

The eCommerce Toolbox: Expert Perspectives is handcrafted by our friends over at: fame.so