E-commerce Expert Ben Stendahl of Peloton Interactive: Can AI and ML Create Personalized Experiences?
November 29, 2023
In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Ben Standahl, Former Director of Engineering at Peloton Interactive, to discuss the brand’s approach to eCommerce. Join them as they delve into the importance of well-functioning websites for considered purchases, including how to explain abandoned carts and user sessions; highlight the challenges of utilizing AI and ML today; and dip into the potential of new technologies to aid in the brand’s current focus on improving customer experience across platforms.
In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Ben Standahl, Former Director of Engineering at Peloton Interactive, to discuss the brand’s approach to eCommerce.
Join them as they:
- Highlight the importance of a consistently well-functioning website for considered purchases
- Delve into the potential reasons for abandoned carts and user sessions
- Explore the challenges with utilizing AI and ML today
- Discuss the challenges facing the company and how they are looking to leverage new technology to solve them
As the Director of Engineering (Web Content and Web Platform) at Peloton Interactive, Ben oversaw all non-fitness web technology in support of the company’s director-to-consumer business, including eCommerce, web frameworks, shared resources, and the deployment principle. Prior to Peloton, Ben held positions as the Director of Digital Media Technologies at iHeartMedia; Product Technology Manager at Google; and Development Manager at Tonzof.
If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and Google Podcasts. Instructions on how to do this are here.